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Help CenterBilling & Account

Billing & Subscription Overview

This article covers everything you need to know about MisarMail billing.

Viewing Your Current Plan

Go to Settings → Billing to see your current plan, usage, next billing date, and payment method.

Upgrading Your Plan

Click Upgrade in Settings → Billing. Upgrades take effect immediately and are prorated — you''ll be charged for the remaining days of your current billing period at the new plan rate.

Downgrading Your Plan

Downgrades take effect at the start of your next billing cycle. You keep access to your current plan''s features until then.

Cancelling Your Subscription

Go to Settings → Billing and click Cancel Plan. Your subscription will remain active until the end of the current billing period. After cancellation, your account reverts to the Free plan (if within free tier limits) or is deactivated.

Invoices & Receipts

All invoices are emailed automatically to your billing email. You can also download past invoices from Settings → Billing → Invoice History.

Updating Payment Method

Go to Settings → Billing → Update Payment Method to change your credit card or bank account. Changes apply to future charges immediately.

Failed Payments

If a payment fails, we''ll send an email notification and retry after 3, 5, and 7 days. If payment is not received within 14 days, your account will be downgraded to the Free plan.