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What is Click Rate (CTOR)?

Quick Answer

The percentage of email openers who clicked at least one link — also called Click-to-Open Rate.

Click-to-Open Rate (CTOR) = (unique clicks / unique opens) × 100. CTOR measures email content effectiveness independent of subject line performance. Average CTOR is 10-15%. A low CTOR with high open rate means subscribers opened but the content didn't deliver on the subject line's promise. Use click heatmaps to identify which links drive the most engagement.

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